UGREEN 1080P 30FPS Webcam: problems, parts and running costs

Checked: 2026-10-20

Summary

The UGREEN 1080P 30FPS Webcam (model CM678, part number 15728) is a plug-and-play 1080p30 USB camera whose recurring gripes are fixed focus, a USB-A-only plug and visible noise in dim rooms rather than breakdown, and owners do report clear 1080p in good light plus automatic light correction that works well. Running cost is $0 a year: there are no consumables, no serviceable parts and no subscription. It is worth buying at the $39.99 UGREEN US list (October 2026), where the 2-year warranty is the real differentiator; above about $60 the same money buys autofocus, a privacy cover and instrumented test results that this model does not deliver.

Common problems and fixes

USB-A plug only — the connector is USB-A, so a computer with only USB-C ports needs a USB-A to USB-C adapter, and no adapter is in the box; one owner report raises the same objection. [6][4][10] Fix: buy the adapter separately. Not a warranty item either, because the adapter is not part of the camera.
Protective film still on the lens — the manual tells the owner to peel the protective film off before first use, and a hazy picture out of the box is usually just that film. [2] Fix: remove the film and clean the lens; no warranty involvement.
No privacy cover in the box — the manual’s package contents list only the webcam and the user manual, while one retail listing title advertises a privacy cover, so treat the cover as absent. [2][10] Fix: check the box on arrival and use the 30-day return window if a cover matters to you. [5]

Parts and consumables

No replaceable parts or consumables reported. The manual lists the package contents as one USB HD Webcam and one User Manual and documents no user-serviceable parts; the only upkeep it mentions is peeling the protective film before first use and normal lens cleaning. [2][6]

Yearly running cost

$0 a year. The camera is bus-powered over USB and needs no separate power supply, UGREEN lists no software subscription, and the manual documents no user-serviceable parts, no filters and no cleaning schedule beyond normal lens cleaning. [2][5] Computed as consumables plus subscription plus power: the first two are zero because nothing is sold as a spare or refill, and the third is nil because the camera draws from the USB port of a computer you already own.

When it is a good buy

UGREEN US lists the CM678 at $39.99 (October 2026); the same SKU lists at €27.99 on the UGREEN EU store (October 2026), S$35.99 on the UGREEN Singapore store (October 2026), ₹4,199 on the UGREEN India store (October 2026) and NZ$83.99 at a New Zealand retailer (October 2026). [5][6][7][8][9]

At or under about $40 the camera is a good buy if you want 1080p30 plug-and-play video, a 2-year warranty, two microphones rated to 3 m and a 1/4-inch tripod thread, with the caveats that focus is fixed and the plug is USB-A. [2][5] Owners also call the plug-and-play setup easy and the design compact. [11] From roughly $41 to $60 the value is fair, and you should compare budget webcams with longer test histories and autofocus. Above $60 the value is weak: that money should buy autofocus, a privacy cover and tested image quality, none of which this model confirms. [1][12][13][14][15]

Alternatives, and when each one is the better choice:

Anker PowerConf C200 2K — the budget pick in the established buying guides, and the better choice when you want autofocus and a model that has been instrument-tested. [12][13][14][15]
UGREEN 2K webcam (model CM717, SKU 75330, 4MP, 80° field of view) — the same-brand step up for more resolution than 1080p, though owners of that sibling model report grainy images in low light. [12][17]
UGREEN 4K webcam (model CM831, SKU 65381, 8MP, 70° field of view) — the pick when you need 4K rather than 1080p. [12]

No instrumented test of this exact model has ever been published, and RTINGS does not review webcams at all, so judge it on the warranty length and the paper spec. [16][12][13][14][15]