OXO Brew 8-Cup Coffee Maker (SKU 8722000): problems, parts and running costs

Checked: 2026-10-19

Summary

The glass-carafe OXO Brew 8-Cup (SKU 8722000) is a simple drip brewer whose reported troubles are uneven extraction, a filter basket that will not sit flat on a counter, and at least one early unit failure; its warming plate also trades the tested thermal carafe for coffee that degrades the longer it sits. Running costs are paper and Kalita Wave filters plus descaling solution, and OXO publishes no wattage for this SKU, so electricity cannot be priced. It is a good buy at $140 or below; at the $179.99 OXO direct price (October 2026) the older thermal-carafe 8718800 is the safer buy.

Common problems and fixes

Unit quits brewing early — one r/JamesHoffmann owner reports their 8-cup “lasted all of 60 days before it quit brewing” and saw no support path; OXO documents a two-year warranty and a US service line, so the fix is the warranty channel the owner missed. [16][13]
Uneven extraction and channeling — a Reddit owner reports the machine “absolutely would not extract evenly” unless the grounds are stirred, and TechGearLab independently saw “visible holes where the water came in contact with the grounds” in the spent bed; stirring between pulses or an even pour is the workaround. [16][6]
Warming plate cooks the coffee — the glass carafe sits on a plate that runs 2 h after a half carafe and 4 h after a full one; OXO’s own copy for the older model concedes a heating element under the carafe “can sometimes result in a bitter, burned or condensed brew”. Fix: brew only what you will drink within a couple of hours. [2][1]
Filter basket does not sit flat — CNET found the basket will not sit flat on a countertop, making one-handed filling with grounds awkward; the workaround is to hold the basket while filling. [5]
Descaling is mandatory, not optional — the clean-button light fires every 90 cycles, the clean cycle runs about 25 minutes, and the manual states the machine “will not work properly if it is not descaled regularly” and that “the warranty is voided if descaling is not carried out in accordance with these instructions”. [10][11]
No programmable start — there is no delay brew on this family; you load grounds and start it when you want coffee. [6]
Glass carafe is fragile and hand-wash only — the carafe and lid are hand-wash while the Rainmaker showerhead, brew basket, single-serve accessory, scoop and mug riser are top-rack dishwasher safe. [1][3]

Parts and consumables

Kalita Wave filter for single-serve mode — sources disagree on the size: 185 in CNET and OXO’s own 8-Cup manual, 155 in Seattle Coffee Gear’s guide. [5][11][12]

Yearly running cost

Not enough data for a dollar figure. The recurring spend is basket and Kalita Wave filters, OXO’s descaling solution (14 fl oz, enough for 3 uses) used every 90 brew cycles, coffee, and a burr grinder if you grind fresh. [2][10][14]

When it is a good buy

Store prices checked October 2026: OXO direct $179.99, Walmart $179.97, against $219.99 for the older thermal-carafe 8718800. [1][3][2] Around $140 or below this is a reasonable buy — the glass carafe and the included single-serve accessory are a genuine step up from hot-plate machines at half the money. From $141 to $165 it is acceptable if the single-serve accessory and the 90-cycle descale reminder are worth the delta to you. From $166 to $180 it is weak, because you are paying for a machine whose temperature and brew-time claims no outlet has tested. Above $180 the 8718800 is the better buy: it is the model CNET, TechGearLab and Serious Eats actually measured, and its thermal carafe held coffee above 150 F for 3 h 45 min in CNET’s test. [5][6][7]

Named alternatives:

OXO Brew 8-Cup SKU 8718800 (thermal carafe, $219.99 OXO direct) — the better choice when you brew full carafes and care how the last cup tastes hours later. [2][5][6]
OXO Brew 9-Cup (8710100) — the larger sibling and Wirecutter’s current drip-coffee top pick, when you brew bigger batches. [8][1]
Moccamaster KBGV Select ($369 at Seattle Coffee Gear) — the better choice when you want a machine with a long independent-test track record and do not mind paying roughly twice the OXO’s price. [12]