Nespresso Vertuo Next Deluxe by De'Longhi (ENV120C): problems, parts and running costs
Checked: 2026-10-08
Summary
The Vertuo Next Deluxe is a slim one-button capsule machine that brews espresso through an 18 oz carafe, but its weak point is reliability: owners report leaking from the base, brew head and capsule compartment, and red or orange error lights that stop brewing. Running cost is dominated by Vertuo capsules at roughly $1 to $1.50 each, about $30 to $45 a month at one cup a day, with a separate frother needed for milk drinks. It is a reasonable buy at the $136.49 Nespresso US price; near $180 to $210, the leak complaints and the one-year warranty make it a poor value.
Common problems and fixes
- Leaking from the base, brew head or capsule compartment — the most reported issue in owner threads since 2021, with brownish water or sludge pooling under the machine. Community fixes are cleaning the brew-head seal, clearing the spout or nozzle with a paper clip, and locking the head fully; many owners end up sending the machine to Nespresso for repair or replacement. [14] [20] [15]
- Red or orange blinking error lights and refusal to brew — Nespresso’s FAQ lists rotor, barcode-reader, tank, capsule and lock checks, a cleaning cycle, a power-cycle and a factory reset; owners report resets do not always help. [13]
- Machines failing within 6 to 12 months of regular use — some owners cycle through multiple replacement units. [16] [17] [9]
- Weak or watery output from large pods — reported in some owner threads. [18] [9]
Parts and consumables
- Vertuo capsules — from about $0.98 per espresso capsule (Tom’s Guide, October 2023) to about $1 to $1.50 each (Boomset, June 2026); replace one per drink; no third-party Vertuo capsule ecosystem was found. [5] [9]
Yearly running cost
Vertuo capsules dominate. Tom’s Guide cited pods from about $0.98 per espresso capsule, and Boomset put standard pods at about $1 to $1.50 each, or about $30 to $45 a month at one cup a day. There is no third-party Vertuo capsule that fits, so this cost cannot be avoided. A separate milk frother is an extra cost for milk drinks. No verified annual electricity cost exists for this model.
When it is a good buy
Nespresso US listed the Deluxe Chrome at $136.49 (October 2026 check); De’Longhi US listed the same machine at $209 and Breville listed its BNV540 equivalent at $209.95. At about $135 or less it is a reasonable convenience buy for one-button coffee in a narrow footprint. From $180 to $210, compare the more reliable Vertuo Plus, which has a larger 40 oz tank and a motorized head. Boomset’s 2026 synthesis typically saw $150 to $220.
Sources
- De’Longhi — Vertuo Next Deluxe ENV120C
- Nespresso US — Vertuo Next Deluxe Chrome
- Breville US — Vertuo Next Deluxe BNV540
- Nespresso US — Vertuo Next user manual (PDF)
- Tom’s Guide — Nespresso Vertuo Next review
- TechRadar — Nespresso Vertuo Next review
- Top Ten Reviews — Nespresso Vertuo Next review
- Boomset — Nespresso Vertuo Next review
- Netspresso — Best Nespresso machines 2026
- ClassAction.org — class action claims Vertuo Next machines are defective
- LegalClarity — what is the Nespresso Vertuo Next lawsuit
- Nespresso — Vertuo Next red or orange light FAQ
- r/nespresso — Vertuo Next leaking water from the bottom
- r/nespresso — Vertuo Next owners: spout cleaning
- r/nespresso — Vertuo Next should be recalled
- r/nespresso — Second Vertuo Next machine being replaced
- r/nespresso — Vertuo Next positive experience
- r/nespresso — Avoid the Vertuo Next unless you enjoy customer service
- r/nespresso — water and coffee leaks into the capsule holder