Lockin Veno Pro Palm Vein Recognition Video Smart Lock

Lockin Veno Pro Palm Vein Recognition Video Smart Lock

By Lockin · Video Doorbells · Cleaning & Smart Home

  • Built-in 2K 180-degree true panoramic doorbell camera with IR night vision
  • Exterior escutcheon rated IP65 (interior panel is not waterproof)

Lowest price seen
~$259.99 (approx.)
from $259.99 at Amazon

Prices are snapshots. Check the current price with the store.

Problems, parts and running costs

Summary

An all-in-one deadbolt, video doorbell and biometric smart lock with palm-vein and fingerprint entry, a 2K 180° camera, 32 GB of local video storage and Matter support. Check your door and your tolerance for software tweaking before you buy: the Pro needs a rectangular latch faceplate cutout, will not work behind a storm door that blocks the camera, and owners report notification and battery-life surprises.

Strengths

  • Palm-vein recognition is a genuinely different access method, and a hands-on review found it fast and natural once enrolled.
  • PCWorld found fingerprint recognition reliable.
  • The 2K 180° camera and 32 GB of local storage keep video on the lock without a monthly fee.
  • Six access methods mean a failed sensor or forgotten PIN is not a lockout.
  • The battery is removable, and Lockin sells a spare so you can swap instead of leaving the lock unpowered.
  • A 2026 owner reports smooth installation and good person and package detection.

Weaknesses

  • Early PCWorld testing found the palm sensor’s approach and wake behavior inconsistent and sometimes needing a keypad touch first.
  • That same early review described motion detection and the surrounding software as beta-like, with app force-quits, poor video audio and weak night vision.
  • A 2026 owner could not fully silence generic motion notifications with the in-app settings, and another reported under two weeks of battery life with camera use.
  • Matter exposes basic lock control and event information, not the full Lockin-app feature set.
  • Time-restricted access was PIN-based rather than biometric in early testing.
  • Lockin publishes no clear revision map linking early “Veno 7 Pro” review units to current retail stock.

Verified specifications

Access methodspalm vein, fingerprint, PIN, backup key, app remote control and voice control.
Palm-vein claim0.17-second recognition with 99.9% accuracy and TÜV Rheinland certification, a manufacturer claim rather than an independently measured error rate.
Camera2K resolution, 180° field of view, plus two-way video-doorbell function.
Local storage32 GB, with no monthly fee for the named core features.
Detectiondual-sensor, radar-assisted person, package and vehicle alerts.
Smart homebuilt-in Wi-Fi and Matter with Apple Home, Alexa and Google Home.
RatingsBHMA Grade 2 and IP65 for the exterior assembly.
Batteryremovable, rechargeable lithium-ion rated up to three months; a full charge takes about 7-8 hours, with USB-C emergency power.
Solaroptional Veno-series panel rated up to 2.3 W and IP65.
Lockingauto-lock.
Fitnot compatible with storm doors that block the camera; requires a rectangular latch faceplate cutout rather than a round one.
Warrantyone year from product activation, with a 30-day return window on Lockin-direct purchases.
In the boxexterior assembly, interior assembly, rechargeable lithium-ion battery, rear mounting plate, deadbolt body, strike box, mounting screws and quick-start guide.
Full research notes and sources

Palm vein is the reason to buy it

The palm-vein sensor is what separates the Veno Pro from an ordinary keypad deadbolt, and the independent hands-on accounts disagree in a useful way. PCWorld found palm recognition accurate once active but the approach and wake behavior inconsistent, sometimes requiring a touch on the keypad before the scanner woke. A separate hands-on review found palm unlocking fast and natural after enrollment and preferred it to contact fingerprint unlocking. A later PCWorld test of the camera-less Veno found the palm scanner especially reliable after further firmware maturation, which suggests the biometric platform outran the video software. The hardware can clearly do the job; the software polish around it is the variable.

What the early reviews found

The early PCWorld test is the caution flag. Fingerprint recognition worked reliably, but palm wake-up was awkward and the motion detection and app features felt unfinished enough that the reviewer described the product as beta-like even after multiple firmware updates, naming app force-quits, poor video audio and weak night vision. The long mounting bolts also repeatedly jammed while threading on that unit. That review unit carried the “Veno 7 Pro” name, and Lockin does not publish a clear revision map tying every early unit to current retail stock. Read the early criticism as a launch-era snapshot, not a permanent verdict, and note that a 2026 owner described installation as very smooth.

Matter, notifications and battery life

Matter is listed as supported on Lockin’s current page, but early testing found only basic lock control and event information exposed through third-party smart-home platforms, without full video-doorbell functionality. Treat the gap between the app’s feature set and what Matter exposes as the thing to verify in your own ecosystem during the return period. On notifications, a 2026 owner reports good human and package detection after suppressing nuisance “other motion” alerts, but says no in-app setting fully eliminated the generic motion notifications for them; another owner in the same thread reports missed lock and unlock events, recordings with no notification, and battery life under two weeks with camera features on.

Battery life swings with camera settings. Lockin rates the Pro up to three months, and the owner reports above come from heavier camera use; Lockin’s own September 2026 guidance says its longest-life mode saves video only when the doorbell is pressed, so surveillance coverage and endurance trade directly against each other. A full charge takes about 7-8 hours, which is why a spare battery helps if you do not want the lock unpowered.

What fits and what is in the box

Lockin states the Veno Pro is not compatible with storm doors that block the camera and requires a rectangular latch faceplate cutout rather than a round one, so measure before ordering. The box includes the exterior and interior assemblies, the rechargeable battery, the rear mounting plate, the deadbolt body, the strike box, mounting screws and a quick-start guide. Lockin does not publish exact net weight or complete installed dimensions, and the reviewed sources do not document user-serviceable camera, radar, biometric or deadbolt electronics.

Repairs, parts and running costs

There is no mandatory subscription for the advertised 32 GB local storage and core detection features, so the main ownership cost is battery replacement as capacity degrades. A replacement battery costs $59.99 (Lockin, 2026); the optional solar panel is $69.99 and is rated up to 2.3 W, though it will not eliminate charging in every installation. Bought together, a Veno Pro plus solar bundle is $369.99 versus $349.99 for the lock and $69.99 for the panel separately. An optional round entry handle is $39.99. The main battery is removable and the exterior accepts USB-C emergency power, so a flat battery does not strand you outside, but there is no documented long-term failure rate for the biometric sensors or the deadbolt and no first-party path to service the camera or radar electronics.

Is it worth it?

Lockin’s US page listed the base Veno Pro at $349.99 in October 2026, with Newegg and a Newegg-sold Walmart listing at $294.99. At $280 or less it is a strong buy for someone who specifically wants palm-vein access plus integrated 2K video and local storage. From about $281 to $310, the current $294.99 level is fair if you accept the software risk and test motion notifications during the return period. Above $311 the case weakens: Lockin’s own Veno Plus is $239.99 with palm vein, fingerprint and 2K video but 8 GB of storage and lower ratings, the camera-less Veno is $179.99 and advertises up to seven months of battery life, eufy’s Video Smart Lock E330 has ranged from $189.99 to $299.99 with 2K video and 8 GB local storage, and the Aqara U300 is $229.99 for Matter-over-Thread integration. Above $350, buy it only if 32 GB storage, vehicle detection and the Grade 2 and IP65 ratings are mandatory.

Which model this is

This page covers the flagship Lockin Veno Pro. Lockin separates it from the Veno Plus, which has 8 GB of storage and lower BHMA and IP ratings, and from the camera-less Veno. Early 2025 independent coverage used the name “Veno 7 Pro”; Lockin’s current retail name is Veno Pro, and the reviewed early hardware appears to be the same product lineage. Do not merge it with simpler keypad-only models.

Sources

Manufacturer:

Independent reviews:

Owner reports:

Parts and stores:

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