HP 625 FHD Webcam for business: problems, parts and running costs

Checked: 2026-11-04

Summary

The HP 625 has several reported issues including defective units, unclear Windows Hello compatibility, and high price with no independent quality testing. Running costs are minimal since it has no consumables. It is a good buy only if priced under $70.

Common problems and fixes

Defective unit — one owner received a unit that did not work on desktop or HP laptop running Windows 11, and serial number was not recognized in HP’s product registration [4]
USB-A and USB 3.0 requirement — requires USB-A port with USB 3.0 recommended; USB 2.0 may not provide sufficient power [1][2]
Digital zoom crops image — 4x digital zoom crops rather than magnifies, reducing resolution when used [2][3]
Windows Hello compatibility unclear — retailers claim infrared support for face login, but HP’s specifications don’t mention it [1][2][3]
No macOS support — officially supports only Windows 10 and 11; macOS and Chrome OS compatibility not listed [1][2][3]
Frame rate unspecified — manufacturer and retailers don’t list frame rate; commonly assumed 30 fps not confirmed [1][3]
High price with no independent testing — $206 at one US retailer far exceeds basic webcam prices, but no independent test justifies the premium [2]

Parts and consumables

Privacy cover (included) — no replacement cost mentioned; owners use the included privacy cap for physical security [1][2][3]
Travel pouch (included) — no replacement cost mentioned; included for portability [3]
No replaceable parts or consumables reported.

Yearly running cost

Not enough data.

When it is a good buy

Up to about $70: fair for a 1080p autofocus webcam with adjustable field of view and dual mics [2]
$71-120: weak value, because no independent test shows picture quality that justifies the premium [2]
Above about $120: poor value on the evidence read here [2]
Alternatives: HP 320 FHD webcam (fixed focus, 66-degree view) for basic use when adjustable field of view isn’t needed [1]