Breville BKE720BSS Temp Select: problems, parts and running costs
Checked: 2026-10-17
Summary
Owners most often complain about the beeping: it sounds on every button press and three times at the end of the cycle, and there is no mute. The other recurring pattern is lid, handle and base contact-point failures after roughly one to two years, just past the one-year replacement warranty. Running cost is only electricity for the 1500 W element plus descaler — no pods, no scheduled filter, no subscription — and it is a good buy at the $99.95-$109.95 asked at Crate & Barrel, Breville direct and Whole Latte Love in 2026-10, while above about $130 it is hard to recommend.
Common problems and fixes
- Base contact points lose connection — owners report the base contact points losing connection after about a year. Same remedy: replacement, since no user-serviceable parts are documented. [6]
- No custom temperature dial — the five presets (175, 185, 195, 200 and 212°F) are fixed, so a target between them cannot be reached. No workaround; choose the nearest preset. [5]
- Button pad fails after the warranty — one owner report describes the electronically controlled button pad failing once the warranty had ended; no user fix exists. [6]
- Condensation in the lid, hard-to-read water window — one owner each: condensation builds in the lid, and the green-tinted window makes the water level hard to read. [6]
Parts and consumables
Yearly running cost
Not enough data for a dollar figure. No electricity price or typical boil count is reported, so the yearly total cannot be computed.
When it is a good buy
Store prices seen in 2026-10: Crate & Barrel $99.95, Breville direct and Whole Latte Love $109.95, Best Buy $99.99 (no longer sold new there). At $99.95-$110 it is a solid buy for preset-driven tea and French-press brewing: five accurate temperatures, a 20-minute keep-warm, a soft lid and a stainless body. Between $110 and $130 the Cuisinart CPK-17 is close; above about $130 the BKE720BSS weakens, because the Cuisinart CPK-17 offers six presets including a custom dial, a 30-minute keep-warm and a three-year warranty, and Wirecutter prefers it. [8][10][9][1][5][11]
Sources
- the Temp Select | Breville (US)
- Breville the Temp Select instruction book (US PDF)
- Breville’s limited product warranty (US)
- Breville BKE720BSS Temp Select Hot Water Kettle, 57 oz | Breville Pro
- Breville Temp Select Kettle Review | Reviews Inside
- Breville BKE720BSS The Temp Select Tea Kettle | Macy’s
- Breville the Temp Select Electric Tea Kettle | Crate & Barrel
- Breville the Temp Select Kettle Q&A | Best Buy
- Breville BKE720BSS the Temp Select | Whole Latte Love